Privacy Policy

This policy explains how Trinetra Technologies ("we", "us"), the maker of Gadidesk™, handles personal data you share through this website, gadidesk.in. We follow the Digital Personal Data Protection Act, 2023 and other applicable Indian law.

1. What this policy covers

This policy covers this website only. The Gadidesk application runs on the dealer's own computer and keeps the dealer's business data there; it is covered by its own licence terms.

2. What we collect

When you fill in the demo-request form we collect:

• your name, dealership name and city;
• your mobile / WhatsApp number and, if you give it, your email address;
• the number of cars you hold and how you manage your business today;
• any message you write;
• the language of the page you used, so we can call you back in it.

To stop spam, our server keeps a scrambled (hashed) form of your internet address for one hour. We do not use advertising or tracking cookies. Our hosting provider may keep standard server logs for security.

3. Why we use it

• to contact you about your enquiry by phone, WhatsApp or email;
• to arrange and give you a demo, and share pricing for Gadidesk;
• to keep a record of enquiries we have received.

We use your details only with your consent, which you give by ticking the box on the form. We do not sell or rent your details to anyone.

4. Who can see it

Only our team at Trinetra Technologies. Your enquiry passes through our website hosting and email providers, who store it on our behalf. We may share it if the law requires us to.

5. How long we keep it

We keep enquiry details for up to 24 months after our last contact with you, unless you become a customer (when the customer agreement applies) or ask us to delete them sooner.

6. Your rights

You can ask us to show, correct or delete the details we hold about you, or withdraw your consent at any time. Withdrawing consent does not affect anything done before it. To do this, contact us using the details below. If you are not satisfied with our answer, you may approach the Data Protection Board of India.

7. Security

The website uses an encrypted (HTTPS) connection. Saved enquiries are kept in a part of our hosting that cannot be opened from the web.

8. Fonts

This website loads its fonts from Google Fonts, so your browser connects to Google's servers when a page opens. Google's own privacy policy applies to that connection.

9. Contact and grievances

Trinetra Technologies
Email: info@gadidesk.in
Phone / WhatsApp: +91 99704 03638

10. Changes

We may update this policy. The date at the top shows the latest version.